The Best Value Home Care in Townsville

On average, The CareSide is 25% less expensive than other home care providers. That directly translates into more hours of home care for our clients. We charge a flat 17% rate for self-managed care and a 20% rate for fully managed care, meaning our clients have more funding in their Home Care Packages for actual care—no matter their package level.

There are no entry or exit fees, no consultation fees, no add-on invoices, and no hidden fees or surprise care costs. Our monthly financial statements are clear and simple to understand, and you can stop or change your plan at any time.

So how do we do it?

We have developed proprietary software that automates administrative functions, effectively eliminating the need for large teams of back-office staff. Our operating costs are simply much lower than other home care providers, and we pass those savings on to our clients. Here are other important details:

• We directly employ all of the home caregivers on our care team and provide them with ongoing training in both general and specialist care. We never use third-party caregivers or outside agencies.
• We always send the same caregiver, which allows them to establish personal connections with care recipients.
• We schedule services and visits at your convenience at a precise time, rather than a four-hour window, so you and your family members never have to wait for your caregiver to arrive.