The Best Value Home Care in Melbourne

The CareSide delivers the best aged care in Melbourne. We save our clients 25% in home-care costs on average compared to other providers, all while maximising Support at Home (SAH) funds and raising the bar on quality in-home care.

Home Care Services in Melbourne

From the Melbourne Cricket Ground to the National Gallery of Victoria, Melbourne is home to some of Australia’s most iconic landmarks. It hosts global events such as the Australian Grand Prix and Australian Open, and despite its fickle weather, it’s a year-round vortex of arts, music, theatre and things to do.

Australians who choose to spend their retirement years in Melbourne or surrounding areas such as South Yarra, Brighton and Richmond certainly enjoy the Garden City’s charm, but at the same time, many older people need support services to remain independent and active in their day-to-day lives. Aged care services help older Australians maintain a high quality of life by delivering the exact level of care necessary for every recipient, from assisting with home care needs (such as meal preparation and showering) to facilitating outings around the city.

Government-funded programs and professional support workers empower seniors to stay in their own homes longer, meaning older people in Melbourne can receive the quality care they need while continuing to enjoy life in one of Australia’s most extraordinary cities.

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The CareSide in Melbourne

As a family-owned company, The CareSide was founded in 2017 with a simple mission: provide the best home care services in Australia at the most affordable price.

We know how overwhelming home care can be, even with excellent tools like My Aged Care available.

Our team takes the complexity out of home care assistance by helping you and your loved ones navigate government rules and regulations while maximising your Support at Home funds and building personalised care plans to meet unique care needs. Our services include personal care, nursing care, 24-hour care, respite care, companion care (social support), palliative care and numerous other types of in-home support.

With The CareSide, you get the same caregiver every time, precisely at the times you choose, with no locked-in contracts and no hidden fees. We back our professional expertise with unrivalled customer service and a proven track record that includes more than two million hours of tailored home care across Australia.

Trusted by Locals in Melbourne Like You

Our Mum feels supported and cared for which is having a positive effect on her emotional wellbeing (not to mention our own!) Life feels normal again. Kudos to The CareSide and our dedicated Care Manager!

Sam Contarino

Compare Home Care Providers in Melbourne

	The CareSide	Typical home care provider in Melbourne
Dedicated care manager
Wide range of home care services
Family-owned business
Same caregiver every time
Prompt arrival time
No exit fees
No minimum visit requirement
Outsourcing staffing to third-party	Never	Sometimes

Speak with our team about your home care needs.

In-Home Care Services Across VIC

Your home care funds should go directly toward your care—not toward administrative fees. We’re passionate about making sure your funding gets you the home help you need, be it for short-term care, complex care or any other domestic assistance. We’ll never push you to purchase a standard package of home care services, because we believe your care services should be tailored to your individual needs.

We support all our clients across Victoria with dedicated Care Managers at no additional cost. Following a free care assessment, your personal Care Manager will work with you to design a care plan that matches the exact types of care you need based on your funding and eligibility.

We serve all of Melbourne, including (but not limited to) these suburbs:

Address: Level 2, 541 Blackburn Rd, Mount Waverley VIC 3149
Phone: 1300 854 080

Docklands

3002

Southbank

3003

East Melbourne

3004

South Wharf

3006

West Melbourne

3008

North Melbourne

3010

Kensington

3011

Footscray

3015

Fitzroy

3000

Braybrook

3018

Sunshine

3020

St Albans

3021

Abbotsford

3032

Richmond

3034

Essendon

3040

Moone Ponds

3042

Airport West

3044

Parkville

3050

Carlton

3051

Brunswick

3053

Coburg

3056

Caroline Springs

3025

Werribee

3029

Essendon

3040

Get Better Value For Your Home Care in Melbourne

On average, The CareSide is 25% less expensive than other home care providers. That directly translates into more hours of home care for our clients. We offer self-managed and fully managed care options, and our fairly priced Support at Home services mean care recipients have more funding in their budget for actual care.

There are no entry or exit fees, no consultation fees, no add-on invoices, and no hidden fees or surprise care costs. Our monthly financial statements are clear and simple to understand, and you can stop or change your plan at any time.

So how do we do it?

We have developed proprietary software that automates administrative functions, effectively eliminating the need for large teams of back-office staff. Our operating costs are simply much lower than other home care providers, and we pass those savings on to our clients. Here are other important details:

We directly employ all of the home caregivers on our care team and provide them with ongoing training in both general and specialist care. We never use third-party caregivers or outside agencies.
We always send the same caregiver, which allows them to establish personal connections with care recipients.
We schedule services and visits at your convenience at a precise time, rather than a four-hour window, so you and your family members never have to wait for your caregiver to arrive.

Get Better Value For Your Home Care Package in Melbourne

Common Questions

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Does The CareSide have an office in Melbourne?

Yes, The CareSide has an office in Melbourne.

We are a national provider with a strong presence throughout Melbourne and the surrounding area. We invest heavily in our training and recruitment teams, enabling us to maintain a full staff of local caregivers with a range of skills and specialisations.

With The CareSide, you receive a dedicated Care Manager as your point of contact, along with regular check-ins to ensure everything is running smoothly. You also get the same caregiver each week, precisely at the times you choose, as well as access to care services around the clock every day of the year.

In short, you’ll get personalised local support backed by the resources and reliability of a nationwide provider.

Can my support worker(s) come with me?

Yes, we can hire your care workers. We pay above-award rates, so they may earn more working with The CareSide. They can also continue working with other providers and supporting other home care recipients who are not signed up with The CareSide.

As is the case with all care workers, they will need to provide their ABN, Public Liability Insurance, and a valid police check for us to hire them.

Is there a minimum service duration for care visits in Melbourne?

Yes, each visit is a minimum of two hours. There are two important reasons for this:

Fairness to our caregivers: We do everything we can to care for the people who care for you, and their industry awards require them to have a minimum shift length of two hours. We aim to recruit and retain the best caregivers in aged care, and our ability to promise longer care windows helps us continually meet that goal.
Creating meaningful relationships: Effective home care isn’t just about checking off tasks, it’s about building rapport and connections while providing 360-degree support. Care can serve different purposes from one visit to the next. During the two-hour window, our caregivers can assist with anything you need, from house cleaning and personal care to transport, meal preparation, laundry, and more.

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