The Best Value Home Care in Cairns

The CareSide delivers the best aged care in Cairns. We save our clients 25% in home-care costs on average compared to other providers, all while maximising Home Care Package (HCP) funds and raising the bar on quality in-home care.

A photo of a support worker from The CareSide providing home care in Cairns.

Home Care Services in Cairns

Cairns is a lively coastal city with a laid-back rhythm, tucked between rainforest-covered mountains and the Coral Sea. Known for its tropical climate, multicultural community, and breathtaking landscapes, Cairns offers a lifestyle that’s both relaxed and full of opportunity—perfect for those who appreciate warm weather, local culture, and easy access to some of Australia’s most iconic natural wonders in Far North Queensland.

As more locals choose to stay in the region throughout retirement, aged care services in Cairns have become essential in helping older people live at home and maintain their wellbeing. Whether in leafy suburbs like Whitfield and Bayview Heights or beachside areas like Palm Cove and Holloways Beach, Australian seniors can access personalised in-home care and support services that meet their unique needs and circumstances.

Providers like The CareSide deliver compassionate support for older Cairns residents, assisting with everything from daily routines and companionship to tailored care through Home Care Packages (dementia care, meal preparation, and more). This level of support empowers elders to remain independent and continue living in the comfort of their own homes for longer.

With the right care in place, ageing in Cairns means staying connected—to community, country, and the vibrant lifestyle the region is known for. From sunrise strolls along the esplanade to evenings spent with loved ones under the stars, growing older here can be comfortable and full of simple pleasures.

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A photo of the best home care in Cairns, with a support worker from The CareSide sitting outside laughing with her home care clients.

The CareSide in Cairns

As a family-owned company, The CareSide was founded in 2017 with a simple mission: provide the best home care services in Australia at the most affordable price.

We know how overwhelming home care can be, even with excellent tools like My Aged Care available.
Our team takes the complexity out of home care assistance in Cairns by helping you and your loved ones navigate government rules and regulations while maximising your Home Care Package funds and building personalised care plans to meet unique care needs. Our services include personal care, nursing care, 24-hour care, respite care, companion care (social support), palliative care and numerous other types of in-home support.

With The CareSide, you get the same caregiver every time, precisely at the times you choose, with no locked-in contracts, no hidden fees and a 100% money-back guarantee. We back our professional expertise with unrivalled customer service and a proven track record that includes more than one million hours of tailored home care across Australia, including locations such as Cairns, Townsville, Brisbane, Sunshine Coast, and the Gold Coast.

Trusted by Locals Like You

Our mum feels supported and cared for which is having a positive effect on her emotional wellbeing (not to mention our own!). Life feels like normal again. Kudos to The CareSide and our dedicated Care Manager!

Sam Contarino

Sam, a home care client with The CareSide, smiles for a photo.

Compare Home Care Package Providers in Cairns

The CareSide Typical home care provider in Cairns
Dedicated care manager yes yes
Wide range of home care services yes yes
Family-owned business yes
Same caregiver every time yes
Prompt arrival time yes
No exit fees yes
No minimum visit requirement yes
Outsourcing staffing to third-party Never Sometimes
Basic daily fee Never Sometimes
Package and care management fee 20% 25 – 35%

Speak with our team about your home care needs.

In-Home Care Services Across QLD

Your Home Care Package funds should go directly toward your care—not toward administrative fees. We’re passionate about making sure your funding gets you the home help you need, be it for short-term care, complex care or any other domestic assistance. We’ll never push you to purchase a standard package of home care services, because we believe your care services should be tailored to your individual needs. 

We support all our clients across Queensland with dedicated Care Managers at no additional cost. Following a free care assessment, your personal Care Manager will work with you to design a care plan that matches the exact types of care you need based on your funding and eligibility.

We serve all of Cairns, including (but not limited to) these suburbs:

Atherton

4883

Bayview Heights

4868

Bentley Park

4869

Brinsmead

4870

Bungalow

4870

Cairns City

4870

Clifton Beach

4879

Earlville

4868

Edge Hill

4870

Edmonton

4869

Freshwater

4870

Gordonvalue

4865

Manoora

4870

Manunda

4870

Mareeba

4880

Mooroobool

4870

Mount Sheridan

4868

Palm Cove

4879

Redlynch

4870

Smithfield

4878

Stratford

4870

Trinity Beach

4878

White Rock

4868

Woree

4868

Get Better Value For Your Home Care Package in Cairns

On average, The CareSide is 25% less expensive than other home care providers. That directly translates into more hours of home care for our clients. We charge a flat 17% rate for self-managed care and a 20% rate for fully managed care, meaning our clients have more funding in their Home Care Packages for actual care—no matter their package level.

There are no entry or exit fees, no consultation fees, no add-on invoices, and no hidden fees or surprise care costs. Our monthly financial statements are clear and simple to understand, and you can stop or change your plan at any time.

So how do we do it?

We have developed proprietary software that automates administrative functions, effectively eliminating the need for large teams of back-office staff. Our operating costs are simply much lower than other home care providers, and we pass those savings on to our clients. Here are other important details:

  • We directly employ all of the home caregivers on our care team and provide them with ongoing training in both general and specialist care. We never use third-party caregivers or outside agencies.
  • We always send the same caregiver, which allows them to establish personal connections with care recipients.
  • We schedule services and visits at your convenience at a precise time, rather than a four-hour window, so you and your family members never have to wait for your caregiver to arrive.

Get Better Value For Your Home Care Package in Cairns

A photo of home care in Cairns shows a man sitting at a table discussing his support services with his caregiver.

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