Home Care Testimonials
What People are Saying About Us
At The CareSide we pride ourselves on the Home Care and Nursing Services that we provide to our clients.
Our philosophy is to always give you the best possible value, by giving you more of whatever you need at the most competitive price. Our costs of care are usually 30%-50% less than other providers due to our extremely effective administration processes and systems. Our Home Care Package administration costs are the lowest of any provider in Australia.
We take client feedback seriously, both the positive and the negative. We use this feedback to continuously improve our services.
It's great to hear about what is going well, but it is even more important to hear about what we can do better. We are always striving to improve, and the best way we can do this is to listen closely to our clients.
We send out quarterly customer satisfaction surveys to our clients. This valuable feedback enables us to keep our finger on the pulse of what we could do better and what people value most. We also proactively phone clients at least fortnightly to check that there are no outstanding issues that need immediate attention.
The CareSide follows these communication processes so we can manage risks and issues before they get a chance to escalate into problems.
If you are searching for comprehensive information on Home Care, including 24x7 Live In Care, check out our Library of Free eBooks to download.
The following list is a live view of our Google Reviews.
To see the reviews in a live Google search, please follow this link